For the past 20 years, major international IT surveys have shown that more than 50% of all large scale system projects - such as selecting and converting your business to a new Order Management System (OMS) - are not delivered on-time and within budget and they fail to meet management expectations. Some of the reasons include lack of project management; failure to clearly identify the systems requirements and select appropriate solutions; failure to estimate accurately the total cost of ownership for the life of the system; and communications failures throughout the process.
